Nova Desk · AI Receptionist

Your 24/7 front desk — answering and booking while you work.

Nova Desk is an AI receptionist that lives on your website. It answers customer questions day and night, books appointments straight onto your calendar, and captures every lead — then writes up the follow-up after each meeting too.

See it work

Watch Nova Desk answer and book.

From a late-night question on your website to a booked appointment on your calendar — here’s the whole flow, start to finish. (A looping illustration.)

A visitor messages you

On your site · 11:14pm

“Do you take new patients? What are your hours?”

Nova Desk answers instantly

From your own info, in their language

Yes — we’re welcoming new patients

We’re open Mon–Fri, 8am–5pm

Want me to find you a time?

Captures the lead

Name and contact saved to your CRM

New contact

Maria Lopez · maria@email.com

Reason: new patient exam

Screens the lead

Asks your qualifying questions, so meetings come pre-screened

New patient? — Yes

Insurance? — Delta Dental

Pre-screened ✓

Books the appointment

Reschedules and cancels too — straight onto your real calendar

📅 Tue 2:00pm✓ Booked

You’re notified

A booked patient, while you slept

✓ New booking · lead captured · you’re notified

How it works

  1. 1

    A visitor opens the chat on your site — any hour, any day.

  2. 2

    Nova Desk answers their questions from your own information and uploaded documents.

  3. 3

    It collects their name and contact details, so no lead is ever lost.

  4. 4

    It asks your qualifying questions, so the meetings you get are already pre-screened.

  5. 5

    It checks your real calendar and books, reschedules, or cancels — Google or Outlook.

  6. 6

    It stays within safe limits — no medical, legal, or financial advice — and alerts you the moment a visitor needs a person.

  7. 7

    After a booked call, it can transcribe, summarize, and draft the follow-up.

  8. 8

    You approve anything sent in your name before it goes out.

What you get

  • Never miss an after-hours enquiry again
  • Pre-screened appointments booked around the clock, straight to your calendar
  • Every visitor’s contact captured to your CRM
  • Answers in your customer’s language, from your own information
  • Meeting summaries and follow-ups handled after the call

The ROI

Most missed calls and after-hours messages never come back. Nova Desk answers every one, screens and books the ready-to-buy ones, and hands you the rest — from $500/month.

Why it's different

It is not a canned FAQ bot. Nova Desk answers from your real information, screens and books on your actual calendar, speaks your customer’s language, stays within safe professional limits, and knows when to hand off to a human.

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